Team Member Profile

Name *

First

Last

Role Title *

What is your origin story? How did you come to be in your role/profession? *

(Where did it all begin? Was there an event/story that guided you there?)

What does the perfect customer experience/service look like to you? *

(Describe what you want your clients to feel, think, see, and remember about their experience with your service)

What is the most rewarding part of your profession? *

What do others often say about you as a person/professional? *

Are you known for your warmth? Humour? Knowledge? If you don't know, ask them!

What is your connection to the business and what do you love about working there? *

What are your interests/hobbies outside of work? *

Examples: Family, hiking, travel, collecting, craft, building Lego (no judgement)

What’s a fun fact about you? (party trick, hidden talent, unique experience etc.) *

This can be a funny fact, little known piece of info, personal triumph or accomplishment etc.

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